For this, UKPN needed a solution which would automatically generate the ‘maps’ customers were requesting, sending results in a matter of minutes. The company felt this would improve customer service and reduce the number of asset strikes. Epson iPrint makes printing easy and convenient whether your printer is in the. Instead it wanted to respond to each enquiry online, making the process much quicker. Make sure you installed the product software and connected the product to. UKPN wanted to move away from this more traditional way of providing asset plans via print. However, this way of operating was creating huge backlogs, which meant that the team often had to work on weekends and evenings to supply customers with the information they needed in an appropriate timeframe. Due to the sheer number of customer requests, not only was the printing machine one of the most important pieces of technology in the office, but it also was one person’s job to fold the printed plans for their entire shift.

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